Maintaining Operational Success Through Outsourcing Blog Feature
Rob Yandell

By: Rob Yandell on May 24th, 2018

Maintaining Operational Success Through Outsourcing

marketing technology | best practices

If technology is an important asset for most businesses, then it is absolutely indispensable for those in the creative industries. Whether it’s automating the wider creative process using production workflow solutions, or enabling seamless collaboration with digital asset management software, many businesses simply wouldn’t be able to survive without these tools.

In order to get the most value out of these solutions; tools need to be managed properly, and this can often be easier said than done. Continuous monitoring is required to prevent any issues that might impact operations, and regular patching and upgrading need to be carried out to maintain a seamless user experience.

Businesses will generally choose to manage these tools themselves, but this can often prove to be a huge drain on resources, with lots of time and money required to keep everything running smoothly. This can often have knock-on effects when it comes to the quality of the work itself, with more time spent on technical maintenance than the creative output.

Businesses shouldn’t have to put so much effort into keeping these systems running smoothly — and thanks to IO Integration, they no longer have to. Our managed services allow creative organisations to outsource the managing and maintenance of these solutions to us, taking a significant weight off your collective shoulders.

Our outsourcing service consists of four main, tangible elements: systems administration, advanced systems monitoring and reporting, hardware systems management and software upgrades and OS patching. Furthermore, we also deliver UAT (user acceptance testing) and change management, which ensures that changes to the system are performed in the most controlled way and approved by all users before being implemented, thereby avoiding any surprises and unforeseen complications. Not only that, IO Integration will identify areas of improvements, making suitable recommendations, keeping your solution adapted and fit for purpose through our additional professional services available.

But how exactly can outsourcing these services to us benefit your business?

Primarily, it delivers instant reassurance and peace of mind that the solution you rely on so heavily is in the safest of hands. Our team of experts will proactively monitor and manage each of the components, ensuring that they never miss a beat and continue to perform at the highest possible standards.

It also means that organisations can win back all of the time and resources they put into systems management and dedicate it to what they do best — delivering high-quality creative work for clients and customers. By taking away the burden and allowing them to spend more time on what they specialise in, they will no doubt be more driven, motivated and efficient.

The ability to outsource these services to a company like ourselves is unique and extremely valuable. If you’d like to talk to us in more detail about our outsourcing solution and how we could specifically help your business, please email us at